Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

• Name
• Business name
• Email address
• Phone number
• Type of insurance coverage requested
• Details submitted through quote or contact forms
• Any other information you choose to provide

We may also collect basic website usage information such as browser type, device information, pages visited, and general traffic data through cookies or analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and inquiries
• Contact you about insurance products or services
• Compare coverage options with insurance carriers
• Provide customer service and support
• Improve our website and user experience
• Maintain business records
• Comply with legal, regulatory, or insurance requirements

By submitting a form on our website, you agree that First State Insurance Advisors may contact you by phone, email, or text regarding your request.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary to provide our services, including with:

• Insurance carriers
• Underwriting partners
• Service providers who help operate our website or business
• Regulatory or legal authorities when required by law

Any information shared is limited to what is necessary to process your request, provide insurance services, or meet legal obligations.

Text Messaging and Communications

If you provide your phone number, we may contact you by phone or text regarding your inquiry, quote request, policy, or service needs.

You may opt out of text messages at any time by replying STOP. Message and data rates may apply.

SMS opt-in information and phone numbers will not be sold or shared with third parties for their own marketing purposes.

Cookies and Website Tracking

Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site and to improve performance.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information. However, no website, email, or online transmission is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may include links to third-party websites, such as insurance carrier portals, payment pages, claim services, or client login platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

Data Retention

We retain personal information only as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and support business operations.

Your Choices

You may contact us to request that we update, correct, or remove your personal information, subject to any legal or business recordkeeping requirements.

You may also opt out of certain communications by contacting us directly.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

First State Insurance Advisors
1635 East Arlington Blvd, Suite B
Greenville, NC 27858

Phone: 252-917-8822
Fax: 252-917-8827
Email: info@firststateinsadvisors.com